Digicel launches its New DigiCentre for greater customer convenience & communications experience

Digicel opened its New DigiCentre retail outlet, on the corner of Great George and Great Marlborough streets, Roseau, on 4th December, in order to provide greater customer convenience & communications experiences.
 
This allows customers to pay their bills and conduct top-up transactions themselves, without having to wait in line. It features various zones dedicated to specific activities that are intended to give a greater feel and understanding of Digicel’s services and products.
 
Digicel Dominica CEO Nikima Royer Jno Baptiste said, “The new design of our DigiCentre, is simply Digicel putting customer feedback into action. You can explore, connect to our Home TV and Internet and mobile services, as well as understand more of what we do in the communities. Customers will have greater accessibility to sample our latest devices and entertainment packages. One key factor is that we’ll be able to significantly reduce the transaction time of our customers in store – a benefit for them, while they’re on the go”.
 
A number of customers were ‘gifted’ with smartphones, cooktops, Wi-Fi dongles and free credit, when the new retail experience store was launched, and several more are expected to walk away with gifts, through Digicel’s $30,000 cash and prizes giveaway, during the Christmas season.
 
Every week, five winners receive cash, smartphones and cooktops among other prizes, after topping up with $15 or more, activating a Quick Pick plan, or joining the Digicel family as a new customer.