Following the successful launch of its 21st Century Government initiative at a heads of government summit in Antigua & Barbuda in January 2018, the Caribbean Telecommunications Union (CTU) will be presenting a policy framework and guidelines for implementation of 21st century government, at a workshop in St Vincent & the Grenadines (SVG) in March 2018.
A 21st century government is one that makes effective use of information and communication technologies (ICT) to deliver services to its citizens, and its internal and external clients. It is characterised by citizen-centric, seamless, open, interactive, efficient and transparent processes. 21st century government will transform the public service, strengthen economic competitiveness and promote sustainable development. Many countries have introduced, electronic government (e-Government) services but the process has been very slow.
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