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Caribbean Call Centre closes its doors

6/17/2016

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The Caribbean Call Centre has closed down!
Administrators of the call centre announced the closure of the establishment in a Press release issued today.
It stated "It is with regret that we publicly announce the closure of the Caribbean Call Centre located at the Prevost Cinemall in Roseau.
The Caribbean Call Centre was opened at the initiative of former employee Mrs Helene Castran of Petite Savanne to provide employment and business opportunities for her fellow Dominicans. The business was funded externally at a cost of 50,000.00 Euros and entered in to contractual relations with a United States based group as its sole customer. Our customer has failed to meet its financial obligations to us resulting in us being unable to meet our financial obligations to our employees and service providers.
We have been unable to find a purchaser for our operations or suitable investors resulting in the decision to cease all of our operations. Every effort will be made to liquidate our assets and pay all of our liabilities to our employees and creditors."
This week, employees of the establishment took to the media expressing concerns of unfair treatment there to include the non-payment of salaries and social security deductions. They also wrote to the Labour Commissioner voicing the same concerns.
In the release the administrators thanked the employees particularly Mrs Helene Castran, Nighdy Williams and the rest of the Team Leaders for their tremendous effort during this very challenging times.
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