Food Safety and Quality Specialist Kathlyn Robinson is encouraging employers to display leadership in their business, and inspire employees so they feel a sense of belonging.
Robinson says a lot of businesses adopt the personality of their employers, and every employer is not necessarily a leader. She believes that leaders are either born or made.
She added, employers who do not possess leadership skills to motivate, inspire and care for their employees, should seek various methods of training, as this would greatly enhance the working environment, and the quality of service offered to customers.
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